Operations Executive

Lahore, Pakistan

Full Time

Mid Level

Operations Executive

Experience: 3+ Years
Location: Gulberg 3, Lahore
Work Mode: On-site | Full-time

About the Role

We are looking for a Head of Operations to manage studio operations across delivery, people and culture, workplace, project management and leadership support. You will establish efficient processes and SOPs, ensure smooth day-to-day operations, and build a team to take over these functions as the studio grows. The ideal candidate has 3+ years of relevant experience in a tech, software, or gaming company, with strong organisational, communication, and problem-solving skills.

What You Will Do

Studio operating rhythm

Run the studio calendar: OKR cycles, leadership meetings, and reviews
Own the SOP library and run monthly compliance audits
Make sure the weekly executive report lands on time and complete

Delivery operations

Own the studio-wide Agile process and sprint calendar across game teams
Run the release calendar so every build delivery has a date, an owner, and a go-live checklist
Track sprint health and raise risks early, with options

People and culture

Own onboarding, probation, exits, attendance, and performance processes
Set up buddies and structured onboarding so new joiners feel part of the team from day one
Run regular pulse checks and feedback channels, and act on what the team raises
Spot morale and retention risks early and work with leads to fix them
Plan team events, launch and milestone celebrations, and studio-wide gatherings
Set up recognition for great work and for living the studio's values
Keep internal communication clear: updates, wins, and changes shared on time

Finance operations

Audit the monthly finance reports from Game District's finance team and resolve any gaps
Maintain and improve the studio's finance reporting tools and dashboards
Prepare monthly finance summaries for the Studio Head
Track reimbursements, vendors, and subscriptions

Workplace

Own the workspace environment and keep improving its layout, comfort, and feel
Run regular in-office activities that make the studio a place people want to be
Manage furniture, equipment, assets, and stationery
Make sure every new joiner is fully set up on day one

Studio Head support and group liaison

Manage the Studio Head's calendar, meeting prep, and follow-ups, and track leadership commitments to closure
Act as the main contact with Game District's shared HR, Finance, Recruitment, and Admin teams, keeping studio work moving through them on time

Building the operations team

Document each area as an SOP while you run it
Hire, train, and hand over once each pipeline is stable

What Success Looks Like

The operating, sprint, and release calendars run on time without the Studio Head chasing them
Every core process (onboarding, reimbursements, finance review, events) has a written SOP in active use
Game District's monthly finance reports are audited, and a summary reaches the Studio Head on a fixed date
New joiners are fully set up and onboarded within their first week
Team engagement is tracked through regular pulse checks and is trending up
Your first internal operations hire is made, with a clean handover of their area

What You Bring

Must have

3+ years of experience in operations, admin, HR, or project management
Experience in a tech, software, or games company
Comfort handling HR, finance reporting, and admin work hands-on
Organised, proactive, and firm on follow-ups
Strong English communication, written and spoken

Nice to have

Games industry experience
Agile / Scrum experience across multiple teams
Experience working with a parent company or shared services team
Experience setting up SOPs or an operations function from scratch

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